What is Salesforce Platform?

Salesforce Platform enables you to quickly build business specific apps using no code / low code or programmatic development. Salesforce Platform empowers your employees and customers by giving them resources they need to engage with your business better.

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What can you do with Salesforce Platform?

You have the flexibility to easily create your own custom apps on the Salesforce Platform using the built-in technology to address specific business needs. This platform offers a no-code/low-code capability, allowing you to quickly develop custom fields within objects. These customizations provide business users with valuable data insights, enabling them to work more efficiently.

For more complex requirements, developers can utilize Lightning components, Apex Code, or Visualforce to incorporate additional functionalities. This includes integrating with third-party solutions through API integration or leveraging apps from the AppExchange.

The Salesforce Platform goes beyond basic customization by offering opportunities for further configuration and development to cater to specific business requirements. This includes making apps mobile-ready, leveraging Einstein AI, Vision, and Voice capabilities, creating custom features using the Builder tool, setting up automated workflows, and managing privacy, identity, and security.

In summary, the Salesforce Platform empowers users to build custom apps to meet their business needs. With its no-code/low-code capabilities and options for advanced development, businesses can create tailored solutions that enhance productivity, incorporate third-party integrations, and leverage cutting-edge technologies like AI.

Force.com Platform Features

Mobile Ready

You can leverage the low-code capabilities of Salesforce to create mobile-ready apps that connect customers and employees while they are on the go. This enables seamless access to Salesforce functionality and data from mobile devices.

The process involves three main steps: Build, Extend, and Launch.

  • Build: With Salesforce’s low-code platform, you can easily build custom mobile apps using pre-built components and templates. These resources provide a solid foundation for creating user-friendly interfaces and intuitive mobile experiences. By leveraging these tools, you can accelerate app development and tailor the app to meet specific business needs.

  • Extend: To enhance the functionality of your mobile app, you can add mobile services for business logic, integration, and intelligence. This includes incorporating features such as data integration with other systems, implementing business rules and workflows, and integrating intelligent services like AI or analytics. These extensions enable your mobile app to provide a comprehensive and seamless experience to users.

  • Launch: Once your mobile app is ready, you can push it to a live environment using the Mobile Publisher tool. This allows you to deploy your app to users’ devices, ensuring they have access to the app wherever they are. The Mobile Publisher tool streamlines the app distribution process, making it easier to deliver updates and enhancements to users as needed.

By following this process, you can create mobile-ready apps using low-code development on Salesforce. These apps enable customers and employees to stay connected and access Salesforce functionality while on the go, enhancing productivity and engagement.

Einstein AI, Vision, & Voice

Implementing AI solutions within Salesforce can bring numerous benefits to your business. By harnessing the power of AI, you can uncover hidden opportunities in your data, discover valuable insights, predict outcomes, automate workflows, and receive recommendations for next steps.

Here’s how you can leverage AI within Salesforce:

  1. Discover insights and predict outcomes:

    • Use AI algorithms to analyze your data and identify patterns, trends, and correlations.
    • Gain valuable insights into customer behavior, preferences, and market trends.
    • Predict future outcomes and make informed business decisions based on AI-driven predictions.

  2. Automate workflows and receive recommendations:

    • Streamline and automate repetitive tasks using AI-powered automation tools.
    • Receive intelligent recommendations and suggestions for the next steps in your business processes.
    • Improve operational efficiency by automating manual processes and reducing human errors.

  3. Create deep learning models for image recognition:

    • Utilize Salesforce’s AI capabilities to develop deep learning models for image recognition.
    • Train models to accurately recognize images relevant to your business.
    • Drive brand and product awareness by incorporating image recognition into your marketing campaigns.

  4. Design and implement conversational experiences:

    • Configure voice solutions within Salesforce to enable conversational experiences.
    • Engage customers through interactive and personalized voice-based interactions.
    • Enhance user satisfaction by providing voice-enabled features to assist with inquiries and provide information.

By implementing AI solutions within Salesforce, you can unlock the potential of your data, improve decision-making, automate processes, drive brand awareness, and deliver personalized experiences to your customers.

Einstein AI, Vision, & Voice
Builder and Flow

Builder and Flow

Salesforce provides various options for building and extending connected customer experiences, whether through no-code/low-code or programmatic development. This flexibility allows businesses to continue innovating as their needs evolve.

Here are the key development tools offered by Salesforce:

  1. Lightning Development:

    • With Salesforce Lightning, you can create engaging and responsive user interfaces using a drag-and-drop interface.
    • Utilize pre-built components and templates to accelerate development and provide a seamless user experience.
    • Customize and extend Lightning components to meet specific business requirements and enhance customer experiences.

  2. Salesforce Apex:

    • Salesforce Apex is a powerful, Java-like programming language used for extending the Salesforce platform.
    • Develop custom business logic, automation, and data manipulation using Apex.
    • Leverage Apex triggers, classes, and controllers to create sophisticated workflows and customize behavior within Salesforce.

  3. Visualforce:

    • Visualforce allows for the creation of custom user interfaces within Salesforce.
    • Build interactive pages using a combination of HTML, CSS, and Apex code.
    • Customize the look and feel of Salesforce applications and create personalized experiences for users.

By leveraging these development tools, businesses can quickly build and extend connected customer experiences. Whether through no-code/low-code development using Lightning components or by utilizing programmatic development with Apex and Visualforce, businesses can automate any business process and enhance existing workflows. This flexibility empowers businesses to continue innovating and delivering exceptional customer experiences as their needs evolve.

Privacy, Identity, & Security

With the Salesforce Platform, you can establish a single identity for each user, enabling them to log in securely from anywhere and at any time.

Here’s how you can manage data privacy and trust using Salesforce’s features:

  1. Salesforce Identity:

    • Salesforce Identity provides a comprehensive identity management solution.
    • Users can have a unified login experience across various Salesforce applications and services.
    • Single Sign-On (SSO) capabilities streamline access to multiple systems, enhancing user convenience and productivity.

  2. Field Audit Trails:

    • Field Audit Trails allow you to track changes made to specific fields in your Salesforce records.
    • Maintain a detailed history of data modifications, including who made the changes and when.
    • This feature enhances data transparency, accountability, and regulatory compliance.

  3. Data Usage through User Event Monitoring:

    • User Event Monitoring captures and logs user activity within Salesforce.
    • Gain insights into user interactions, system usage, and data access patterns.
    • Monitor and analyze data usage to identify potential security threats and enforce data privacy policies.

  4. Two-Factor Authentication:

    • Implement a two-factor authentication (2FA) process to add an extra layer of security.
    • Users are required to provide additional verification, such as a code sent to their mobile device, along with their login credentials.
    • 2FA helps prevent unauthorized access and strengthens data protection.

  5. Platform Encryption:

    • Salesforce Platform Encryption provides data-at-rest encryption.
    • Sensitive data fields can be encrypted to protect information at the platform level.
    • This feature ensures that data remains secure even if unauthorized access occurs.

  6. Salesforce Shield:

    • Salesforce Shield is a suite of security and compliance features offered by Salesforce.
    • It includes Event Monitoring, Platform Encryption, Field Audit Trails, and additional capabilities to enhance data protection, compliance, and governance.
    • Salesforce Shield provides robust security measures to meet regulatory requirements and maintain data privacy.

By leveraging Salesforce Identity, Field Audit Trails, User Event Monitoring, two-factor authentication, Platform Encryption, and Salesforce Shield, you can effectively manage data privacy, ensure user trust, and meet compliance policies within the Salesforce Platform. These features provide a secure and transparent environment, safeguarding sensitive information and instilling confidence in users.

Privacy, Identity, & Security
Lightning Apps

Lightning Apps

Our team of expert developers brings extensive experience in building unique applications using industry best practices within the Salesforce ecosystem. We have successfully worked across a wide range of industries, ensuring that your application meets your specific requirements.

Here’s what you can expect when working with our developers:

  1. Lightning Components:

    • Our developers are skilled in creating Lightning components, which are reusable building blocks for designing intuitive user interfaces.
    • These components enhance the user experience and enable seamless navigation within the Salesforce platform.
    • By leveraging Lightning components, we can develop custom features and functionalities that align with your business needs.

  2. Lightning Bolts:

    • Our expertise extends to Lightning Bolts, which are pre-built industry-specific solutions designed to accelerate development and implementation.
    • One such example is PatientX, a telehealth solution that provides a comprehensive platform for healthcare organizations to deliver virtual care services.
    • We can leverage Lightning Bolts like PatientX to expedite the development of your application, ensuring a quicker time-to-market.

  3. Custom Apps:

    • Our developers excel in building custom apps tailored to your specific requirements.
    • By understanding your business processes and goals, we can create applications that address your unique needs.
    • These custom apps seamlessly integrate with your existing Salesforce platform, providing business automation tools and services.

By working with our expert developers, you can expect a timely delivery of your application, leveraging the best practices in Salesforce development. With seamless integration into your existing Salesforce platform, you can quickly start reaping the benefits of business automation, seeing a favorable return on your investment. Whether it’s utilizing Lightning components, Lightning Bolts such as PatientX, or building custom apps, our team is dedicated to delivering a high-quality, tailored solution that meets your business objectives.

Force.com® Power of Lightning™

We Provide The Following Force.com services:

Discovering, Analyzing and Strategizing

We help in the process of requirement gathering, assessing the choice, analyzing the requirement and checking the cost and technical feasibility.

Mock-up and Prototypes

Algoworks technocrats help you with complete prototype development process.

Developing & Testing

After prototyping process, team helps you with designing, development and testing part of application.

Launching and Releasing

Professional technology consultants offer customizations, engagements and integration of your products with other third-party applications.

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Hear From Our Amazing Customers

We are very happy with the response and support of Cloud Experts team. They have very good industry knowledge to understand our requirements. They were quick to develop it and very good to resolve issues after going live. Thank Cloud Experts team.
A. Siva, CEOChariot Beach Resorts
We are happy with the response and support of Cloud Experts team. They have very good industry knowledge to understand our requirements. They were quick to develop and customize as per our requirements and also very good in resolving issues after we went live. Sabya is a very knowledgeable resource and is able to grasp things quickly and understand the exact solution or customization that we required. Thanks to Sabya and the Cloud Experts team.
Venkatesh K R , CFOBrilyant IT Solutions PVT. LTD.
I am very impressed with the Cloud Experts Team and their commitment to customize Salesforce CRM to work perfectly in line with my business process and to get me up and running as quickly and seamlessly as possible. Now we have a 360-degree view of my contacts, properties, and related interactions. Now we have a cost-effective platform to scale my business to its optimal level. Thanks to Cloud Experts Team... Keep it up.
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I am Impressed and pleased with Salesforce and the entire team of Cloud Experts. The end product is well thought out and very useful. The Entire team at Cloud Experts are very Customer friendly, Knowledgeable, professional ,respectful and polite. They are very responsive to adhoc requests and also resourceful. I highly recommend Cloud Experts to anyone who is looking for Salesforce Implementation in a very effective way.
Praveen Nandakumar. DirectorUnishire Group Of Companies
It has been an absolute pleasure to work with Cloud Experts team. Furthermore, I have been pleasantly surprised with your prompt attention to my countless requests, for which I am most grateful. The project was delivered on time and as per specifications. Cloud Experts has exceeded my expectations in every way. I will be working with them again in future also. I thank you for all your efforts and wish you every success with future business.
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