Salesforce Support & Maintenance

Salesforce adoption and full utilization is by far a bigger challenge than Salesforce implementation. Onging support and continued enhancements are critical to the success of your Salesforce implementation. Your Salesforce implementation sees new features every quarter and it is essential for you and your teams to have access to quality support services to make the full use of these enhancements and changes

Why Choose ERP FORCE

13 Years in CRM Implementations
400+ Projects successfully delivered
Certified Salesforce partner
A team of certified Salesforce developers and Consultants.
Industry expertise in manufacturing, retail, professional services, healthcare, banking, telecoms, etc
100% dedicated to Salesforce Implementation

Salesforce Support Services We Offer

Salesforce Support

Having a comprehensive understanding of Salesforce is essential for effective management. Outsourcing the task to a Salesforce.com partner like Cloud Experts simplifies the process. To establish a well-managed Salesforce, it is crucial to collaborate with an expert in Salesforce who possesses the skills to perform various common Salesforce administrator tasks, such as:

Creating and modifying reports and dashboards.
Making changes and updates to page layouts and custom fields.
Creating and modifying workflow automation, flows, and processes.
Manipulating and reformatting data.
Managing users and troubleshooting Salesforce errors.

Ultimately, maximizing your investment relies on user adoption, which can be enhanced by delivering an exceptional Salesforce experience. Ares’s Software offers experienced administrators who provide timely and reliable support, thereby significantly increasing user adoption.

Monitoring & Administration

We diligently observe and proactively monitor Salesforce implementations, identifying areas for improvement and providing ongoing advice. Based on our findings, we offer recommended courses of action to enhance system functionality and provide a seamless user experience.
Our Salesforce support services encompass error-free system functionality, uninterrupted user support through training and demos, enhancements to existing functionalities, security management, and customized mapping to meet your specific business needs. By partnering with us, you can gain momentum in your business and optimize your Salesforce implementation.

Bug Fixing and Resolution

We provide improvement plans that can maximize the potential of your existing infrastructure by incorporating add-on functionalities. Our team reviews the code to identify and eliminate errors, ensuring optimal performance to meet your business needs.
To stay updated with the latest CRM trends and updates, our team continuously keeps abreast of industry developments. We aim to ensure the stable performance of your Salesforce implementation and offer improvement plans that include enhanced features and functionality, enabling your business to operate seamlessly.

User Support and Assistance

Whether you require a comprehensive Salesforce implementation solution or seek an assessment of your existing Salesforce solution to ensure it is correctly implemented and delivering maximum benefits to your business, we are here to assist you. We provide complete support and assistance to help you harness the full potential of Salesforce’s features and capabilities.

Services Offered By ERP FORCE

Apex updates/ enhancements
Lightning component updates / enhancements
Visualforce page updates / enhancements
Release readiness & office hours
Sales & service process updates & enhancements
Security updates
Solution optimization / code that scales
Continuous org monitoring
Metadata management via Elements.Cloud
Salesforce data management and security

Lets Check Some Statistics

Completed Projects

Worldwide Client

Customer Ratings

Salesforce Consultant

Hear From Our Amazing Customers

We are very happy with the response and support of Cloud Experts team. They have very good industry knowledge to understand our requirements. They were quick to develop it and very good to resolve issues after going live. Thank Cloud Experts team.

A. Siva, CEOChariot Beach Resorts

We are happy with the response and support of Cloud Experts team. They have very good industry knowledge to understand our requirements. They were quick to develop and customize as per our requirements and also very good in resolving issues after we went live. Sabya is a very knowledgeable resource and is able to grasp things quickly and understand the exact solution or customization that we required. Thanks to Sabya and the Cloud Experts team.

Venkatesh K R , CFOBrilyant IT Solutions PVT. LTD.

I am very impressed with the Cloud Experts Team and their commitment to customize Salesforce CRM to work perfectly in line with my business process and to get me up and running as quickly and seamlessly as possible. Now we have a 360-degree view of my contacts, properties, and related interactions. Now we have a cost-effective platform to scale my business to its optimal level. Thanks to Cloud Experts Team... Keep it up.

Rajeeb Roy , CEO Agriplast Protected Cultivation Pvt Ltd

I am Impressed and pleased with Salesforce and the entire team of Cloud Experts. The end product is well thought out and very useful. The Entire team at Cloud Experts are very Customer friendly, Knowledgeable, professional ,respectful and polite. They are very responsive to adhoc requests and also resourceful. I highly recommend Cloud Experts to anyone who is looking for Salesforce Implementation in a very effective way.

Praveen Nandakumar. DirectorUnishire Group Of Companies

It has been an absolute pleasure to work with Cloud Experts team. Furthermore, I have been pleasantly surprised with your prompt attention to my countless requests, for which I am most grateful. The project was delivered on time and as per specifications. Cloud Experts has exceeded my expectations in every way. I will be working with them again in future also. I thank you for all your efforts and wish you every success with future business.

Zubin Thomas, GM IT Quess Corp Limited

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