ERP FORCE INDIA is a team of highly experienced highly skilled resource with 100% dedicated to CRM Technology for last 12 Years. With hundreds of CRM projects implementation across organisations of different sizes and industries, we are definitely the perfect choice for your CRM Implementation. We follow Implementation Best Practices to ensure Successful Implementation for all our customers.
ERP FORCE INDIA is a renowned CRM consulting company that helps firms with their CRM instance to boost their growth and productivity. We help Companies hand-pick CRM products that can elevate their business growth to the next level.
Salesforce CRM is designed to enhance sales and drive overall revenue growth. Whether you are considering implementing Salesforce CRM or seeking to optimize your current platform, our agile consulting and delivery teams are here to provide you with the tailored solutions necessary for achieving success.
Having a well-maintained CRM system plays a vital role in ensuring customer satisfaction. At Cloud Experts, we have amassed over a decade of expertise in providing Salesforce support and maintenance services. We offer round-the-clock Salesforce support services across different industries and the various products offered by Salesforce.
We have successfully developed several custom applications on the Salesforce platform. These applications include project management, purchase and inventory management, invoice and payment collection, as well as tour and expense management. If you are interested in utilizing custom applications alongside your Salesforce CRM, please reach out to us for further discussion.
Salesforce Sales Cloud aims at automation of the sales process, assisting both sales managers and sales leaders.
The Sales Cloud features help in creating a well-structured sales process, reducing the learning curve and providing insightful details about the customers and maintaining efficient communication with the customers across multiple channels along the customer journey.
With proper administration and configuration, Sales cloud could help with 38% increase in sales productivity, 28% increase in sales revenue, and 26% increase in the opportunity win rate.
Service Cloud is dedicated to ensuring customer satisfaction by delivering outstanding customer service. It provides you with a platform to empower your clients through self-service portals, equips your service team with comprehensive customer insights, facilitates seamless collaboration between sales and service teams, and offers management a holistic view to ensure high-quality service delivery.
By offering a self-service portal, you can impress your customers by providing them with the ability to access frequently asked questions (FAQs) and knowledge articles. If their requirements extend beyond self-service, your service team can respond promptly and efficiently, armed with a complete understanding of their needs on their service console.
Salesforce Marketing Cloud and Pardot are recognized as leading digital marketing platforms worldwide.
Salesforce Marketing Cloud offers comprehensive solutions for managing customer journeys, including mobile, email, social media, advertising, content management, content creation, and data analysis. It provides a platform that enables advertisers to streamline personalized campaigns across various devices and channels, ensuring high efficiency and successful outcomes.
Moreover, it includes user-friendly tools that simplify the execution of marketing and analytics tasks, leveraging valuable insights into customer behavior.
The Salesforce Platform empowers you to swiftly create business-specific applications using a no-code/low-code or programmatic development approach.
With the Salesforce Platform, you can effortlessly build your own custom, mobile-friendly applications using the platform’s built-in technology to fulfill your organization’s specific requirements. This no-code/low-code capability enables you to quickly create custom fields within objects, providing business users with valuable data insights that enhance their efficiency.
For more intricate needs, developers can utilize Lightning components, Apex Code, or Visualforce to incorporate advanced functionality, such as API integration with third-party solutions or apps from the AppExchange.
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